The Transfer Admissions Counselor/Recruiter performs various functions under the supervision of the Associate Director, Student Outreach and Recruitment (SOAR) and receive work-lead direction from the Lead, Admissions Counselor/Recruiter, but works collaboratively with Undergraduate Admissions to deliver a variety of recruitment and advising efforts in support of attracting and enrolling an academically strong, culturally diverse and socially conscious undergraduate student population in support of SJSU’s Enrollment Management Plan. This position is responsible for advising and counseling all prospective, new, and continuing students attempting to complete Title 5, CSU and University undergraduate admissions and degree requirements; conducts undergraduate admission evaluations and assessments; and actively collaborates with other university staff involved in various aspects of admissions and records processing, to ensure that related processes are completed in a timely manner. The objective in all interactions is to provide customer service and information regarding policies and procedures; to suggest actions that will resolve issues; and to establish cordial and collegial relationships with contacts in the undergraduate admissions unit. The primary responsibility of the Transfer Admissions Counselor/Recruiter is to represent San Jose State University to prospective students, parents, community college counselors. Working under limited supervision, the position is responsible for maintaining a high level of knowledge regarding CSU admissions policies, with special emphasis on transfer students and non-resident/international policies, procedures, and advising practices. This position maintains a high level of expertise in undergraduate transfer and freshmen admission requirements, processes, and regulations to facilitate quality customer service to ensure enrollment at SJSU.
- Conducts domestic and international advising and recruitment to prospective students
- Conducts in-depth interviews to assess students’ needs, goals, major choices, and preparedness for university level work
- Creates and presents information on CSU application, admissions and Next Steps to Transfer students, Counselors and organizations to ensure proper compliance
- Coordinates the liaison relationships between the SJSU Colleges and the Admissions Counseling staff by organizing meetings for the purpose of having Colleges present information to the Admissions Counselors/Advisors to use in the marketing of various academic programs
- Coordinates pre-approved recruitment activities off-campus to develop and maintain collaborative programs involving community college students, faculty, and staff
- Participates in designing and conducting SJSU admissions presentations and various workshops such as the Cal State Apply and Next Steps workshops, as needed or requested by the manager
- Coordinates, plans, and participates in Academic Open Houses, Community College Luncheons/Conferences, Admitted Student Receptions and all on campus recruitment/yield activities
- Serves on department or university recruitment/yield committees, such as Orientation and Transfer Information programs, as request by the manager and as needed
- Collaborates with the manager of Student Outreach and Recruitment regarding the admissions application cycle and updating web screens/pages
- Verifies/assesses documents/transcripts for Transfer admission and impaction determinations
- Supports all areas of the Office of Admissions and Outreach as well as the other Enrollment Services Units to ensure that shared processes are completed by posted deadlines
Knowledge, Skills & Abilities
- Ability to logically reason and analyze data to make informed decisions
- Ability to identify problems and find resolutions in an efficient manner
- Ability to utilizes or learn to utilize CMS for record keeping and to retrieve information
- Knowledge of technical databases and programs for word documents, databases, communication tools, spreadsheets, etc.
- Ability to travel consistently and independently off campus to various community college and/or high school sites for recruitment events and presentation visits
- Ability to handle sensitive communications with students, parents, employees and external agencies
- Ability to interpret and apply program rules and regulations
- Ability to take initiative and is resourcefulness in planning work assignments and in implementing long-range program improvements
- Ability to collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data
- Ability to advise students individually and in groups on routine matters where required
- Ability to recognize multicultural, multi-gendered, and multi-aged value systems and work accordingly
- Ability to compose and appropriately format correspondence and reports
- Knowledge of technology and software applications such as: word processing, spreadsheet, database management, and communication tools
- Ability to learn PeopleSoft, Filemaker, OnBase, and other CRM programs
- Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related
- Three (3) years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling
- Master’s level degree in higher education or similar field
- One (1) to two (2) years of program implementation and coordination in higher education
- One (1) to two (2) years of presentation experience
Classification: Student Service Professional III
Anticipated Hiring Range: $4,691/month - $4,891/month
CSU Salary Range: $4,691/month - $6,683/month
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
- Letter of Interest
All applicants must apply within the specified application period: July 5, 2022 through July 19, 2022. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
CSU Vaccination Policy
The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to email@example.com.
Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at firstname.lastname@example.org.
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at email@example.com.
Equal Employment Statement
San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).