Reporting to the Director of the Education Opportunity Program and in collaboration with departments within the University, the EOP Academic Advisor promotes San Jose State University's (SJSU) commitment to the Educational Opportunity Program. Working independently under limited supervision, this position will advise and support EOP students to ensure the retention, persistence, and success of the students in the program. This position works collaboratively with other departments within the Student Success unit to support enrollment, program development, and overall student success for first generation, low-income, and historically disadvantaged students.
- Provide holistic academic advising for new, continuing and returning EOP students which may include foster youth alumni, high school, and community college students
- EOP academic advising services include general education, academic and educational planning in partnership with major academic advisors, undeclared and success center advising services, CSU probation/disqualification policies, and appropriate referral to other academic support offices
- Utilizes effective advising and coaching techniques to assist students with sensitive issues pertaining to academic and non-academic needs
- Assist in coordinating workshops (academic & personal enhancement workshops) and programs and EOP outreach efforts
- Collaborates with relevant campus offices and staff who assist EOP by providing information and services in support of EOP students
- Plans, organizes, coordinates, and participates in various presentation/visitation programs including on-site visits to high schools and community colleges. Coordinates the recruitment visits
Knowledge, Skills & Abilities
- Ability to interpret and explain policies to various staff members and members of the public
- Thorough knowledge of individual counseling techniques and general knowledge of student services programs outside the program to which immediately assigned
- Ability to advise students individually and in groups on complex student-related matters
- Ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature
- General knowledge of English grammar, business writing, punctuation and spelling to be able to compose and appropriately format correspondence and reports
- Thorough knowledge of software applications: word processing, spreadsheet, and database management
- Ability to interpret information from a variety of institutions, including foreign institutions, with differing record systems
- Ability to work evenings and weekends as required during heavy periods
- Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies
- Strong oral and written communication skills
- Excellent customer service and public relations skills
- May be required to travel to other geographic locations and work on some evening and weekend hours
- Must possess a valid California Driver’s license at the time of hire, for the operation of any state vehicle required to perform the essential functions of the job
- Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related
- Three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.
A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations.
Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses.
- Master's degree in Educational Counseling, Social Work, Sociology, Psychology, or related field.
- 1-2 years academic advising experience, preferably with first generation college students.
- Experience with higher education academic advising policies and procedures.
Classification: Student Services Professional III
Anticipated Hiring Range: $4,691/month - $4,799/month
CSU Salary Range: $4,691/month - $6,683/month
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
- Letter of Interest
All applicants must apply within the specified application period: June 30, 2022 through July 14, 2022. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
CSU Vaccination Policy
The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to email@example.com.
Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at firstname.lastname@example.org.
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at email@example.com.
Equal Employment Statement
San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).