This site is for current SJSU employees only.

Job Summary

Under the limited supervision of the Director for Facilities Operations, the Assistant Director for Facilities Operations assists with oversight, coordination and supervision of the daily activities in the facilities and custodial operations area for a residential complex housing approximately 5000 students.  The housing community includes three on campus residence halls, two on campus apartment buildings and two off campus residence halls.  One of the apartment building includes housing for approximately 50 Faculty/staff guests and an offers an overnight guest program.   The Assistant Director is responsible for coordination of department wide safety training and emergency operations planning.   The Assistant Director directly supervises approximately five Laborers and coordinates facilities logistics and set up for department events including move in days, student programs and recruitment events. The incumbent is responsible for a variety of administrative functions and special programs related to the Facilities Operations area. This position assists the Director with administration of an annual budget of approximately $400,000.

Key Responsibilities

• Directly supervises three permanent employees and indirectly supervises up to 20 permanent employees.
• Responsible for monitoring staff daily attendance using established administrative processes and submitting monthly staff attendance reports.
• Mediates staff performance issues and working relationships to ensure quality service.
• Coordinates staff training sessions for facilities staff related to work functions, OSHA standards, safety and interpersonal communication, sexual harassment, and other topics as needed.
• Provides written documentation for all training procedures.
• Enforces safety and security regulations and procedures as appropriate.
• Creates training opportunities for facilities staff specifically creates annual week-long training program during winter and summer breaks for staff and regular in-service training workshops throughout the year.
• Provides oversight of Fire and Life Safety systems including management of contracts and agreements related to fire alarm systems, sprinklers and standpipes, emergency generator, fire pumps, fire extinguishers, special extinguishing systems, public address systems.
• Monitors Fire Safety Systems and coordinates testing and repair
• Documents and tracks all repairs via preventative maintenance programs.
• Assumes planning and implementation responsibilities for building security procedures to include earthquake preparedness, fire alarm systems, and assists in the planning and implementation for key control, locks and lock repairs.
• Provides oversight of metal key creation for all housing facilities including rooms and offices.
• Documents and tracks all vertical transportation services and repairs for status updates.
• Assists with management of the administration and delivery of facilities operations to an on campus residential community of approximately 5000 residents.  Residential facilities include three on campus traditional residence halls, two off campus residence halls, one suite and two-apartment style building totaling approximately 1,056,000 square feet.
• Assists with estimating labor and materials needed for daily operation and repair for the entire residential complex and securing service contracts when staffing needs require additional labor.
• Assists with scheduling and coordinating ordering and the flow of supplies for facilities operations so that order of work and job progress is properly maintained.
• Prepares correspondence, reports, and completes administrative assignments on behalf of the Director for Facilities Operations as needed.
• Assists with preparation annual budget of custodial operating expenses and equipment for programs and services within the Facilities Operations area. Adheres to approved level of funding. Works with Director for Facilities Operations in maintaining proper records.
• Assists with coordination of the emergency callback system to provide 24/7 custodial services, including weekends and holidays.
• Responsible for ensuring compliance with all related collective bargaining agreements.
• Serves as on-call manager on rotating basis and is available via cell phone 24/7.

Knowledge, Skills & Abilities

• Ability to interpret technical procedures or regulations. 
• Ability to write reports, business correspondence, and procedure manuals. 
• Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.
• Ability to work with mathematical concepts such as probability and statistical inference, to apply concepts such as fractions, percentages, rations, and proportions. 
• Ability to define problems, collect data, establish facts, and draw valid conclusions and to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with multiple abstract and concrete variables.
• Knowledge of a housing program for a metropolitan university.
• Knowledge of budget experience and administrative techniques related to the development and implementation of appropriate fiscal controls, personnel and appropriate methods of work planning, scheduling and coordination.
• Ability to effectively establish and maintain cooperative working relationships within a diverse, multicultural environment.
• Ability to carry out a variety of professionally complex assignments without detailed instructions.
• Must possess excellent customer service and public relations skills.
• Ability to lead individuals and projects in a team effort to accomplish institutional and divisional goals and objectives.
• Thorough knowledge of, or ability to learn CSU policies and ability to apply that knowledge to individual situations.
• Ability to plan, coordinate and initiate critical actions necessary to implement administrative or group decisions and recommendations.
• General knowledge of University, procedures and practices.
• Ability to effectively present information and respond to questions from various groups including managers and staff.
• Ability to communicate with constituents in a professional and respectful manner.

Required Qualifications

• Bachelor’s Degree or five years of year lead or supervisory experience in a facilities related position.
• 3 years of facilities experience.
• Experience coordinating staff training.
• Experience working in a residential or educational environment.
• Experience using computer application systems.

Preferred Qualifications

• Bachelor’s Degree from a four year college or University.
• Lead or supervisory experience in Facilities Operations.
• Experience working in a college or university setting.
• Experience coordinating safety training.
• Experience working with life safety systems.
• Experience working with a college or university housing program.
• Experience working in a collective bargaining environment.

Compensation

Classification: Administrator I
Anticipated Hiring Range: $6,400/month - $6,694/month
CSU Salary Range: $4,135/month - $12,288/month

The final hiring salary will be commensurate with experience.

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: August 28, 2025 through September 11, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.

Equal Employment Statement

San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.