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Job Summary

The Donor Relations and Stewardship Analyst plays an integral role in supporting the university's stewardship initiatives, contributing to the meaningful recognition and retention of our donors and supporters. This position supports the cultivation and stewardship of long-term relationships with donors through the execution of key administrative and communication tasks, including gift acknowledgment and donor recognition. This role will focus on implementing strategies to build donor affinity, ensuring that our offerings align with the goals of SJSU’s University Advancement division, the Tower Foundation, and our donors. The analyst will assist in maintaining and growing the donor acknowledgment program to ensure it remains relevant to our constituency. The position also includes significant administrative support and customer service responsibilities, serving as the first point of contact for the Donor Relations and Stewardship Office.

Key Responsibilities

• Support the preparation and completion of the annual Endowment Impact Report and annual Scholarship Impact Report
• Assist in the creation and management of campaign and ad hoc stewardship reports and donor communications
• Help draft content for donor communications, including thank-you letters, gift acknowledgements, digital stewardship, emails, briefings, and recognition materials, based on existing templates. Ensure all templates and materials are up-to-date, accurate, and consistent with university and campaign brand templates.
• Support project leads, partners, or vendors with content research, videography logistics, graphic and digital content creation
• Collect and organize content that highlights philanthropic engagement across campus. Support the Director in making recommendations for relevant content and story ideas for donor-facing materials
• Maintain the donor acknowledgment program, making recommendations for its continued growth and relevance
• In collaboration with the Director, implement and maintain a tracking system for an inventory of named spaces and naming opportunities across campus
• Track donor gift inventory, ensuring accurate records, timely reordering, and annual updates to maintain a fresh selection of appreciation items
• Serve as the first point of contact for the Donor Relations and Stewardship team, providing outstanding customer service via phone and a shared inbox
• Track team project requests and deliverables, ensure team members and key partners meet deadlines and requirements
• Manage student assistant schedules and project task lists
• Assist with special projects and university events as needed
• Ensure University Advancement and Tower Foundation's web presence is accurate and current

Knowledge, Skills & Abilities

• Proficiency at supporting and participating in stewardship and donor relations within advancement services, fundraising operations or related fields.
• Knowledge of clear, audience-appropriate communication practices for students, faculty, staff and external partners.
• Strong oral and written communication skills
• Ability to work as part of a collaborative team
• Unquestionable integrity and commitment to professional ethics
• High level of initiative, attention to detail, and organization skills
• Ability to responsibly handle sensitive and confidential information with discretion
• Skilled in successfully managing multiple projects on tight deadlines and under pressure in a dynamic and open environment
• Ability to define problems, gather data, establish facts, and draw valid conclusions
• Proficient in Google Suite and Microsoft Office Suite and ability to utilize fundraising database programs, and learn new tech platforms for project management
• Ability to be flexible
• Excellent customer service and public relations skills
• Knowledge of the principles and practices of fundraising in higher education
• Ability to identify, cultivate, solicit, and steward funding prospects
• Ability to develop and implement effective fundraising strategies
• Ability to work effectively with faculty, staff, students, alumni, and other constituents
• Excellent organizational skills, with the ability to juggle multiple projects with high efficiency and with overlapping deadlines; capable of finding solutions and making sound decisions in high-pressure situations
• Ability to recall, recognize and communicate interrelated information pertaining to university benefactors and prospects
• Competent computer skills including Google Workspace, Microsoft Power BI, Excel, and PowerPoint and generative AI
• Knowledge of current terminology, resources, and trends in philanthropy and higher education, including philosophical and practical bases of institutional advancement research methods
• Meticulous attention to detail and follow through
• Ability to handle sensitive and confidential information appropriately and with discretion
• Ability to quickly learn and apply a variety of state, federal, CSU and SJSU policies and procedures
• Ability to communicate with constituents in a professional and respectful manner

Required Qualifications

• A bachelor's degree and/or equivalent training
• Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs

Preferred Qualifications

• Bachelor’s degree
• Experience in higher education
• Experience working in a foundation, alumni or advancement office
• Experience with Blackbaud’s Raiser’s Edge NXT or similar donor database
• Knowledge of EverTrue platform products
• Familiarly with scholarship management technologies, preferably next Gen Scholarship Manager

Compensation

Classification: Administrative Analyst/Specialist – Exempt II
Anticipated Hiring Salary: $6,667/month
CSU Salary Range: $5,537/month - $10,014/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: September 26,2025 through October 12, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.

Equal Employment Statement

San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.