College Based Pathway Coordinator

Retention Through Academic Mentoring (RAMP)

SSP II

Job #547354

Close Date: Sunday, June 22, 2025

 

At Cal Poly Humboldt, bold hearts and open minds shape the future.

Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.

Cal Poly Humboldt is proud to have more than 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs — all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.

Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field.

 

(Job #547354) Student Services Professional II (SSP II), College Based Pathway Coordinator, Salary Range: $5,083 - $7,228;  Hiring Range: $5,083 – 5,337 . This is a full-time, benefited, exempt, 12-month pay plan with a one-year probationary period in RAMP. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits.

 

Position Summary:

Under the work lead direction of the Senior Lead Coordinator for RAMP, this position is responsible for the day-to-day management, oversight, mentor support, and coordination of an academic mentorship program which serves approximately 700+ new transfer students (College Based Pathway, Retention through Academic Mentoring Program [RAMP]). In addition, the position is responsible for managing multiple clerical aspects of supporting the mentors (hiring paperwork, in-house and university monthly time sheets, required CSU trainings, etc.) as well as assisting in organizing large-scale events related to the program, and assisting the Senior Lead Coordinator in tracking needs for the program.

 

Key Responsibilities:

Academic Mentoring Program

• Manage day-to-day operations of an academic mentorship program for approximately 700+ new transfer students
• Create and manage resources for mentors through RAMP Canvas site
• Contribute to the construction of Spring and Fall Mentor Education Curricula and associated tasks
• Monitor emerging needs of RAMP staff and how they inform future and/or immediate programmatic decisions.
• Contribute to on-going program development as relates to emerging partnerships with other units across campus
• Organize large-scale events
• Assess & track activities related to in-house program evaluation
• Contribute to assessment of the program to ensure meeting programmatic objectives

 

Lead Work Direction

• Support 25-30 academic mentors during the academic year
• Weekly meetings with RAMP Lead mentors
• Monthly meetings with each mentor
• Serve as main resource for answering immediate questions, areas of concern, areas of celebration as presented by RAMP Lead Mentors and RAMP Mentors
• In collaboration with the First Year Pathway Coordinator, support and serve an additional 90 spring mentors participating in mentor education (Feb-April)
• Coordinate and monitor communication (email, text) with all mentors and those participating in spring mentor education.
• Create weekly agendas for Leadership Meetings (Sr. Lead Coord., CB Coordinator, Lead Mentors) and "Pod" meetings (subset meetings of RAMP staff)
• Conduct bi-annual evaluations of each Lead Mentor with the Sr. Lead Coordinator
• Contribute to weekly agendas for all RAMP staff meeting
• Contribute to the design and implementation of mechanisms for recruiting applicants for RAMP positions in fall semester
• In collaboration with the First Year Coordination organize the entire selection and interview process each spring semester.
• Design on-line feedback mechanisms to gather evaluations of RAMP from transfer students and mentors
• Hold regular meetings with the Sr. Lead Coord. to discuss mentorship and academic initiatives.

 

Cross-Campus Partnerships

• Collaborate with the Centers for Academic Excellence, Educational Opportunity Program, Academic Career and Advising Center, Learning Center
• Create communication plan for collaborating with campus partners for recruitment, mentor education and collaboration
• Serve as liaison to associate deans and/or faculty participating in CB
• Represent the department by serving on university committees as opportunities present themselves
• Maintaining relationships with staff and faculty partners that participate in student facing projects

 

Administrative

• Confirm required paperwork and training is in place regarding Required Reporter and CSU requirements
• Coordinate process for mentors acquiring access to PeopleSoft
• Manage and monitor weekly and monthly processing of mentor time sheets
• Contribute to the development and revisions of paper and online published program materials

 

Other Duties as Assigned

 

Knowledge, Skills, and Abilities Associated with this Position Include:

Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management.

General knowledge of research and interview techniques; and of the principles of individual and group behavior.

Ability to interpret and apply program rules and regulations;

use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements as they relate to the program; obtain factual and interpretive information through interviews;

reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data to stakeholders in support of and participants in the program; advise student staff individually and in groups on procedural matters where required, as well as guide the student personnel in effective problem-solving as it relates to serving middle year students; recognize multicultural, multisexed and multi-aged value systems and work accordingly; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; effective interpersonal and intercultural communication skills.

In addition, a general knowledge of the personal, social, and academic challenges encountered by college students; working knowledge of current issues and trends in higher education; an understanding of student development, cultural identity development models, leadership development theories, and social justice action continuum; a familiarity with the principles of community development; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.

Demonstrated ability to make decisions and carry through actions having implications regarding other program or service areas Services Office.

Demonstrated experience working with staff and students from diverse backgrounds.

Demonstrated knowledge and familiarity addressing issues of concern facing students from diverse backgrounds in higher education.

 

Minimum Qualifications:

Experience & Education:

Possession of the knowledge and abilities associated with this position is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of professional experience. Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field; additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

 

Preferred Qualifications:

• Demonstrated commitment to social justice and equity in higher education.
• Experience in program development, and implementation, as well as in oversight of office functions and expenditures.
• Ability to connect with students from their own lived experiences in a self-reflective and critical manner.
• Experience overcoming barriers similar to those confronting Humboldt’s student population of low-income, first-generation college students.
• Demonstrated experience and effectiveness working with first-generation students and/or students identifying as Black, Indigenous People of Color in a higher education setting.
• Experience working with RAMP or other student services programs in the higher education settings.
• The ability to foster and maintain cooperative working relationships with diverse student, staff, faculty, and community members; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of request or the necessity to persuade others to accept a different point of view.

Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button:

• Letter of Interest
• Resume or Curriculum Vitae
• Contact information for at least three professional references

 

Application Deadline: The deadline to submit application materials is 11:55 p.m. on Sunday, June 8, 2025.

Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626.

We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.

Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed.

CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu.

Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment.

CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS)

Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information.  Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, the Cal Poly Humboldt provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Humboldt complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.  Cal Poly Humboldt is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly Humboldt, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

 

Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.

Class Code: 3082
Publication Date:   5/23/2025