Basic Needs and Off-Campus Housing Coordinator

Dean of Students Office

Job #547367

Close Date: Thursday, July 31, 2025

Temporary

At Cal Poly Humboldt, bold hearts and open minds shape the future.

Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.

Cal Poly Humboldt is proud to have more than 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs — all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.

Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field.

(Job #547367) Student Services Professional II, Basic Needs and Off-Campus Coordinator, Salary Range: $5,083 - $7,228 monthly. Hiring Range: $5,083 - $5,338 monthly. This is a temporary, full-time, benefited, exempt, 12-month pay plan position in the Dean of Students Office. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://www.humboldt.edu/hr/employee-benefits.  

Position Summary:

Under the oversight of the Associate Dean of Students, this position is responsible to serve as a resource to students and other campus stakeholders and as a primary single point of first contact for students, staff, and faculty with questions about available basic needs resources including but not limited to food, housing security, and psychological support. This position will also assist in providing case management under the CARE program. To effectively serve in this capacity, this individual is expected to engage in campus outreach, meetings with campus and community leaders, and one-on-one contact with students.  This position will serve on the campus Basic Needs committee and related committees and have leadership in leading creation and changes to campus wide basic needs initiatives. In addition, this position will oversee the Rapid Rehousing and Housing Security Program grant, lead the Rapid Rehousing and Housing Security committee and work collaboratively with the community-based organization in coordinating services associated with the grant.  This position will have a strong relationship with relevant off-campus entities and will be tasked to develop and maintain relationships intended to bridge communication gaps and identify community resources that our students can access for their Basic Needs. This position will assist new students in finding safe and affordable housing off-campus and helps current students transition from on-campus to off-campus and establish relationships with property managers and landlords, working with students, faculty, staff and community members to develop connections and advocate for housing needs. 

Key Responsibilities:

Basic Needs Coordination - 20%

• Serve as a single point of first contact for students, staff, faculty, and other stakeholders with questions about available basic needs related resources.
• Enhance infrastructure to increase the University's capacity to implement, sustain, and improve the support of basic need resources services with the purpose of supporting a comprehensive approach to supporting students.
• Regular assessment and reporting on program demand, utilization, and capacity in the areas of basic needs, to include collecting, entering, and producing reports on program outcome data.
• Work with on and off-campus stakeholders and analyze data to identify gaps in resources for the campus and our local community around basic needs.
• Assist in the creation and implementation of policies, procedures, and guidelines related to basic needs (e.g. on-campus cooking facilities/resource, access to lockers, showers, sleeping areas, etc.).
• Refer students to Oh Snap Student Food Programs and assist students with navigation of the Emergency Swipe Assistance Program and CalFresh eligibility when appropriate.
• Attend regular meetings as assigned, including Student Affairs/Enrollment Management division-wide meetings, all campus-wide Basic Needs committees, etc.
• Provide supplemental case management support to the Campus Assistance, Response, and Engagement (CARE) program.

Basic Needs and Housing Security Community Relations – 25%

• Comprehensive tracking and dissemination of available resources in areas related to basic needs and housing security.
• Develop and maintain relationships with off-campus social services, non-profits, and community agencies.
• Create on and off-campus outreach events for students related to accessing basic needs resources.
• Attend community events that promote and inform stakeholders about basic needs and housing security resources.

Rapid Rehousing and Housing Security Program (RRHHSP) Coordination – 25%

• Ensure compliance of the RRHHSP grant.
• Attend monthly statewide meetings of the RRHHSP Community of Practice and Basic Needs Board of Directors.
• Develop processes and systems to connect students with resources associated with the RRHHSP grant.
• Compile data from the surveys and share with applicable stakeholders.
• Complete annual legislative report to review the progress of the RRHHSP grant with collaboration of the CARE Coordinator
• Oversee the RRHHSP committee meetings and collaborate with committee members on resources.
• In collaboration with the CBO (community-based organization), develop programs and referral process to support RRHHSP grant recipients.

Off-Campus Housing Coordination – 25%

• Provides advocacy and support for students, faculty and staff seeking housing off campus.
• Community partner outreach with landlords and property managers.
• Administrative maintenance of resources, newsletters, and daily communications along with tracking activities
• Provides lead oversight and trains Student Assistant for email, phone response and communications related to basic needs.

Other Duties as Assigned – 5%

Knowledge, Skills, and Abilities Associated with this Position Include:

• Working knowledge of the practices, procedures and activities related to basic needs.
• General knowledge of the methods and problems of organizational and program management.
• General knowledge of research and interview techniques.
• General knowledge of the principles of individual and group behavior.
• Ability to interpret and apply program rules and regulations.
• Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
• Ability to obtain factual and interpretative information through interviews.
• Ability to reason logically.
• Ability to collect, compile, analyze and evaluate data and make verbal or written presentations based on these data.
• Ability to advise students individually and in groups on routine matters where required.
• Ability to recognize multicultural, multisexed and multi‑aged value systems and work accordingly.
• Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts;
• Ability to rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. 
• Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.
• Knowledge of local community resources for housing.
• Ability to advocate for student housing needs.
• Strong written and verbal communication skills.

Minimum Qualifications:

1. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.  A master’s degree in a job‑related field may be substituted for one year of the professional experience.                    
2. Education:  Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.

Preferred Qualifications:

1. Basic knowledge of local housing market.
2. Basic knowledge of tenant/landlord laws.

Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button:

• Letter of Interest
• Resume or Curriculum Vitae
• Contact information for at least three professional references

Application Deadline: The deadline to submit application materials is 11:55 p.m. on Thursday, July 31, 2025.

Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626.

We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.

Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed.

CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu.

Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment.

CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS)

Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information.  Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, the Cal Poly Humboldt provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Humboldt complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.  Cal Poly Humboldt is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly Humboldt, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.

Class Code: 3082
Publication Date: July 16, 2025