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Essential Functions: Under the general direction of the Senior Director of IT Infrastructure Services and direct supervision of the Assistant Director of IT Infrastructure services, the incumbent is responsible for analysis, modification, maintenance, and installation of operating systems, utilities, and related software and systems, including physical databases, to meet campus needs. The incumbent is responsible for ensuring the availability, integrity, and reliability of assigned systems. Incumbent also provides the primary hardware support for servers under the control of the ITS division and located within the data centers managed by the ITS division.
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Required Qualifications & Experience: Bachelor’s degree in Business, Information Technology, Computer Information Systems, or other related fields from a four-year accredited college or university. Knowledge and experience in internal operating system technology, computer operations and hardware, and network communications theory. Knowledge of and experience with network security measures, strategies, tactics, and systems concerning hardware and software. Knowledge of and ability to use the following operating system languages: Windows 2022 server and later, Red Hat Linux version 7 and above, and additional distributions of Linux as required, and ability to perform systems-level programming in a distributed, networked environment. Knowledge of: application programming techniques and procedures; client-server technologies, such as Microsoft Exchange and Microsoft Outlook, Oracle version 10G, and above; system and network architecture, configuration, and protocols, such as firewalled environments, LANs with virtual security zones defined by firewall technology, and the separation of web, application, and database servers. Knowledge of system management and security control procedures; database design, structure, and development; integrated storage systems and capacity. Working knowledge of system backup and restoration processes. Knowledge of federal and state laws and regulations governing information technology and information security, including the ability to apply these laws and regulations. Good organizational, analytical, verbal and written communication skills including the ability to respond to problems, prioritize actions, and quickly initiate corrective action. Proven ability to monitor many service aspects simultaneously without loss of data integrity or security. Proven ability to work well independently and in a team environment. Ability to: take initiative and be self-directed; learn new concepts quickly; develop and execute disaster recovery plans; and establish data security standards and procedures. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.
California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
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The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.
In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.
Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.
To obtain employment information for the impaired call:
TDD Line (323) 343-3670
24-hour Dial-A-Job Line (323) 343-3678
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