Job Title

Senior Academic Advisor and Degree Completion Coordinator

Classification

Student Services Professional III

AutoReqId

555074

Department

Undeclared and Academic Advising

Division

Vice President, Academic Affairs

Salary Range

Classification Range $5,540 - $7,893 per month

(Hiring range depending on qualifications, not anticipated to exceed $5,540 - $6,128 per month)

Appointment Type

Ongoing

Time Base

Full Time

Work Schedule

Monday – Friday, 8:00 AM – 5:00 PM

About CSUF

Standing on 241 acres in the heart of Southern California, Cal State Fullerton was founded in 1957 and has grown to serve more than 43,000 students. As a leading campus of the California State University system, the University serves as both an intellectual and cultural hub for the region and a driving force in workforce and economic development.

We are dedicated to student success through innovative, high-impact educational experiences and robust support programs. Equally, we invest in the growth of our staff, faculty, and administrators through orientations, training opportunities, and ongoing professional development.

As a member of the Titan Community, you’ll have access to a wide range of campus resources and experiences—including the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden, cultural performances at the Clayes Performing Arts Center, Titan Athletics events, the Titan Recreation Center, and our Employee Wellness Program.

Job Summary

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.  

About the Position: 

Welcome to the Undeclared and Academic Advising Center (UAAC). We support all undergraduate students at Cal State Fullerton (CSUF), and our goal is to empower students to seek support and take the lead throughout their academic journey. We are seeking an exceptional individual to join our team as the Senior Academic Advisor and Degree Completion Coordinator (Student Services Professional III). This role focuses on academic advising and coordinating programs aimed at supporting student success and degree completion initiatives, fostering academic achievement, and promoting retention and graduation. Our Academic Advising mission is to work in a collaborative partnership with students, a shared responsibility, where the advisor and student are equally invested in the educational process and holistic development of that student. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Reporting to the Director of Academic Advising, Operations and Specialized Programs, the Senior Academic Advisor and Degree Completion Coordinator is responsible for the development and implementation of academic advising programming related to degree completion in the Office of Academic Advising at CSUF. This position requires a deep commitment to student development, a strong understanding of academic policies and procedures, and the ability to collaborate effectively with the campus community. Provide specialized academic advising services, track the academic progress of assigned students, and assess retention and graduation rates of participants. Expected to develop plans and approaches to situations where few precedents or guidelines exist and adapt to rapidly changing situations.

Using a data-driven approach and in collaboration with members of the advising community, the Senior Academic Advisor and Degree Completion Coordinator execute and evaluates student success programs for four-year graduation and two-year graduation for Fullerton Finish, Finish in Four/Through in Two (formerly known as California Promise) program students. Assist in the creation of program objectives, timelines, and assessment. Monitor program progress and performance, track milestones, and ensure adherence to timelines. The Senior Academic Advisor and Degree Completion Coordinator collaborates with team members and academic colleges/departments to ensure the successful execution of programs and the achievement of programmatic goals.

The Senior Academic Advisor and Degree Completion Coordinator is responsible for providing one-on-one and group academic advising to their assigned student population utilizing an advanced, developmental, holistic, and problem-solving approach. Serve as a primary point of contact for program participants, engage in communication and outreach efforts, and maintain accurate records of student interactions using advising technology resources. Other duties as assigned.

Essential Qualifications

Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience.

Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.  

Preferred Qualifications

Master’s degree from a four-year college or university in Counseling, Higher Education, Social Work, Education, or related field. Experience working with staff, faculty, and administrators from various backgrounds and a proven record of organizing and leading advising programming efforts in a college or university environment. Strong interpersonal communication, relationship-building, and student service skills are essential. Knowledge of accredited four-year higher education institutions’ general education and baccalaureate degree requirements, as well as academic advising-related policies. Possess skills in collecting, compiling, analyzing, and evaluating data, and in making verbal or written presentations based on these analyses. Demonstrate initiative and resourcefulness in planning work assignments and implementing long-range program improvements. Proficiency in relevant student engagement and academic advising platforms and tools, such as EAB Navigate, PeopleSoft, and Degree Audit, along with proficiency in common office suites, such as Office365, for data management and reporting purposes. Additionally, experience with data analytics and technology tools as they relate to planning, data-driven program development, and assessment is highly desired.

License/Certifications

A valid California driver’s license.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Additional Information

California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.  

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. 

California State University, Fullerton is not currently sponsoring any new H-1B petitions for staff, management, or faculty positions.