Job Summary:

Reporting to the Director of Parking and Transportation Services and operating under lead work direction from the Budget Analyst, the Fiscal Support Coordinator provides independent, full-scope administrative and fiscal coordination in support of departmental operations. The position is responsible for fiscal administration, financial reconciliation, administrative project coordination, and office operations that ensure compliance with CSU, campus, and State policies and procedures.

 

Responsibilities:

Fiscal Administration and Budget Support

• Maintains, gathers, analyzes, reconciles, and monitors complex fiscal and operational data to support departmental financial integrity, compliance, and decision-making.
• Independently coordinates and prepares a full range of fiscal transactions, including requisitions, submits invoices for payments, hospitality expenses, employee travel and meal reimbursements, payroll-related deductions, refunds, and county citation surcharge payments, ensuring accuracy and compliance prior to approval by the Budget Analyst and Director.
• Performs detailed reconciliations of multiple revenue and expense streams, including ACH rejections, third-party billing and chargebacks, citation aging, and dispenser revenue.
• Identifies discrepancies, researches root causes, and prepares corrective actions or recommendations for review by the Budget Analyst and Director.
• Compiles, analyzes, and prepares complex fiscal and operational reports, including citation aging reports, open purchase order reports, revenue tracking, and audit support documentation.
• Independently interprets and applies CSU, campus, and State fiscal policies and procedures; identifies compliance risks and recommends process improvements.
• Supports Student Financial Services parking and citation payment processing, including identifying, investigating, correcting, and documenting discrepancies within the T2 Flex system.

Administrative Coordination, Escalated Customer Service, and Office Operations

• Coordinates day-to-day administrative operations of the department, ensuring continuity of services, adherence to established procedures, and effective workflow management.
• Serves as an administrative resource for complex, escalated, or non-routine customer service matters, requiring policy interpretation, problem-solving, and the application of tact, diplomacy, and de-escalation strategies.
• Supports departmental planning initiatives by tracking projects, deadlines, and deliverables; monitors progress and reports issues or risks to leadership.
• Utilizes the T2 permit management system to research, resolve, and correct complex permit, citation, appeals, and account discrepancies.
• Develops, maintains, and updates administrative records, documentation, and procedures to improve operational efficiency, consistency, and compliance.
• Coordinates communication and information flow between the Director, Budget Analyst, enforcement staff, information services staff, and external stakeholders as needed.

Office Coordination, Lead Work Direction, and Program Support

• Provides ongoing lead work direction and functional guidance to student assistants and support staff, including assigning work, training procedures and systems, monitoring accuracy and completeness of work, and ensuring compliance with established policies.
• Assists with onboarding and offboarding of staff, including coordinating access, equipment, documentation, and procedural training.
• Serves as back-up departmental timekeeper to ensure continuity of payroll and timekeeping operations.
• Coordinates office supply procurement, equipment tracking, and ProCard purchasing under established fiscal controls and approval processes.
• Supports department-wide compliance activities, including defensive driving certification administration and driver documentation tracking.
• Performs other administrative coordination duties consistent with the Administrative Support Coordinator II classification.

 

Minimum Qualifications:

High School diploma or its equivalent AND five years of progressively responsible experience in general office clerical or secretarial work or the equivalent.

 

Required Qualifications:

• Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures.
• Thorough mastery of English grammar, punctuation, and spelling.
• Expertise in using office software packages, technology, and systems.
• Ability to interpret and apply policies and procedures independently and use judgment and discretion to act when precedents do not exist.
• Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.
• Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas.
• Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions.
• Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference.
• Ability to effectively write and present own reports.
• Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations.
• Ability to use negotiation and persuasion skills to achieve results and expedite projects.

 

Preferred Qualifications:

• Experience in a higher education or public sector environment
• Experience supporting auxiliary, enterprise, or revenue-generating operations
• Experience with parking, transportation, or permit management systems
• Excellent written and oral communication skills, including drafting correspondence and reports
• Ability to provide lead work direction, training, and guidance to support staff

 

Compensation and Benefits:

The salary offered will take into account internal equity and experience among other factors.

Initial salary step placement will be Step 1 ($4,367/month) for qualified candidates.

CSU Classification Salary Step Range: $4,367 - $6,362 per month (Step 1 – Step 20)

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in

the fee waiver education program. A summary of benefit information can be found here.

 

Position Information:

Work status: Full-time/ Non-Exempt /Probationary

Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.

           

Staff: The application deadline is: March 23, 2026, at 11:55 PM

 

California State University, San Bernardino, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

 

California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g., H1B, F1, STEM OPT).

 

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Mandated Reporter

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

 

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

 

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

Smoking

CSUSB is a smoke and tobacco-free campus.  See policy at  https://calstate.policystat.com/policy/6591951/latest/.

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act