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Job Summary

Reporting to the Senior Director for Finance Support and Innovation, the Assistant Director for Finance Support leads a team of business analysts responsible for supporting Finance applications, tools and projects which enable the Financial and Business Services and University Budget and Financial Strategy teams to operate effectively. The Finance Support team routinely resolves challenging and complex technical issues and works closely with SJSU’s Information Technology Services team, the CSU Common Management Systems team, and operational units to design and deliver technology-based business solutions. to support a seamless customer experience.

Key Responsibilities

• Unit Oversight and Priority Setting: Manage the Finance Support Unit’s day-to-day activities, including setting priorities, problem-solving, and maintaining open communication with staff. Establish and maintain metrics for tracking departmental performance and effect improvements where indicated.
• Talent Management and Development: Provide effective leadership, supervision, and development opportunities to staff. Recruit and develop the team in a manner that supports inclusiveness and diversity and effectively manage employee performance.
• Knowledge and Collaboration: Maintain the required knowledge base and develop staff expertise regarding changing and new technology. Foster teamwork within and across departments and establish rapport with people from diverse backgrounds.
• Reporting and Compliance: Coordinate complex Finance Month End and Year End processes for the University and its five auxiliaries, including overseeing formal submissions to the Chancellor’s Office and the State. Oversee the efficient management of the Labor Cost Distribution (LCD) process and maintain accurate, up-to-date campus records for the Delegation of Fiscal Authority (DOA) to ensure institutional compliance and accountability.
• Campus Partner Support and Policy Navigation: Through Finance Connect, serve as a primary resource for customer service support to campus partners, providing expert guidance in navigating Financial Services and Budget Management and Strategic Business Services policies, processes, and applications.
• Lead the product evaluation and implementation processes for all technologies that support financial and business services at SJSU (e.g., student financials, Item types, supplier onboarding, purchasing, contracts, payments, asset management, budgeting, reconciliation, etc.)
• Work as an equal partner with Information Technology and CSU Common Management Systems (CMS) teams to ensure continuous operation of SJSU business systems and related interfaces
• Coordinate CMS-assigned tasks, such as user acceptance testing, with appropriate campus staff
• Design enhancements to SJSU technology solutions to support efficient business processes (e.g., FTS, OnBase)
• Provide subject matter expertise to IT professionals, including external consultants and third-party providers, in primary business functions delivered by Finance and Business Services, and Budget Management & Financial Strategy.
• Coordinate financial application testing and implementation for all CSU-led technology enhancements (e.g., Common Finance System, Data Warehouse, FTS, CSUBUY, Concur).
• Independently research and recommend new technologies that promote seamless business processes and enhance the user experience

Knowledge, Skills & Abilities

• Subject matter expertise in enterprise financial system standard functions sufficient to perform gap analyses, develop conceptual solutions to solve business process issues and communicate business needs to IT professionals
• Knowledge of common business processes (e.g., purchase to pay, travel reimbursement, etc.)
• Knowledge of enterprise financial system architecture sufficient to guide the implementation of third-party interfaces and troubleshoot operational errors
• Strong analytical skills
• Knowledge using change management principles, methodologies and tools
• Exceptional communication skills – both written and verbal
• Ability to influence others and move toward a common vision or goal
• Excellent organizational and time management skills with the ability to work autonomously and exercise sound judgment.
• Proficiency with standard office software (e.g., MS Office Suite, GSuite)
• Ability to hire, train, and motivate technical/analytical staff
• Working knowledge of, or the ability to develop proficiency in, the appropriate and ethical use of emerging technologies, including artificial intelligence (AI), in higher education and administrative contexts
• Ability to apply emerging technologies to support operational effectiveness, data-informed decision-making, and service delivery to students, faculty, and staff
• Demonstrated ability to support continuous improvement and organizational learning through the responsible application of technology within assigned areas of responsibility
• Ability to evaluate potential applications, promote responsible, ethical, and equitable use, and ensure alignment with institutional policies, regulatory requirements, and strategic priorities
• Ability to communicate with constituents in a professional and respectful manner

Required Qualifications

• Bachelor’s degree from an accredited four-year institution
• Seven years of progressively responsible professional experience, with at least five years at an analyst level or above
• Professional experience in policy administration, business process mapping, and project coordination

Preferred Qualifications

• Master’s degree in business administration, public administration, management information science, or related field
• Courses or certification(s) in change management, business process redesign, or project management
• Experience with CSU Common Finance System (CFS), Concur and CSUBUY applications
• Experience working in higher education
• Experience with CSU policies and California laws pertaining to business functions and public records requests
• Experience with PeopleSoft/Oracle financial system

Compensation

Classification: Administrator II
Anticipated Hiring Range: $10,629/month - $10,834/month
CSU Salary Range: $5,053/month - $16,221/month

The final hiring salary will be commensurate with experience.

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: September 17, 2026 through September 24, 2026. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

People and Culture
jobs@sjsu.edu

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.

Equal Employment Statement

San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.